| Enterprise
Solutions |
| |
|
To
optimize organization by integration-self, customer,
and
suppliers:
|
 |
ERP:
SAP, PeopleSoft, Oracle financial |
|
CRM: Customer
Relationship management |
|
SCM: Supply
chain management |
| |
|
|
| E-business
Solutions |
| |
|
To
enable business to conduct business on Internet.
|
|
Web portal development |
|
EAI Enterprise Application
Integration |
|
Web enabling applications |
| |
|
|
| BI
Solutions |
|
|
BI Strategy |
|
Analyze need for BI solutions
- warehouse or data mart, cost and ROI analysis
and implementation strategy. |
|
DW Creation and Management |
|
Data Modeling |
|
ETL strategy: tool selection
design and development |
|
Data Cleansing |
|
Data Maintenance |
|
Meta Data Management |
|
OLAP and Analytical Solutions |
|
Information Portals |
|
Real Time & Enterprise
Reporting |
|
Executive Information Systems |
|
Data Mining |
| |
|
|
| Application
and product development |
|
|
Databases Oracle
9i, SQL Server, DB2, Teradata |
|
Languages and Tools Visual
Basic, VB.Net, ASP/JSP, Crystal Report Writer,
TAPI, Java, J2EE (Java, Servlets, EJB, CORBA,
RMI, JDBC, JTS, JMS, Javamail, etc) |
|
Technologies XML, Web Technologies,
Perl, PHP, CGI, ASP, Cold Fusion, XML, WML,
HTML, DHTML, Delphi, Visual Studio.NET, C++
Builder, Kylix, Jbuilder, Jdeveloper,
Developer, Developer/Designer |
|
Middleware technologies COM,
DCOM, COM+, CORBA |
|
Designing tools Rational Rose
and RUP using UML |
|
Testing tools Silk |
|
Common Modules SD, MM, PP,
PS, PM, CO, FI, etc. |
| |
|
|
| IT
and BP outsourcing |
|
|
To enable business
to refocus, to reduce IT and BP cost and to
increase ROI |
|
| |
| Call
Center support |
|
|
IN BOUND:
Billing and collections; Service orders; General
customer service inquiries and resolution;
Email support; Website support; Correspondence/fax
handling |
|
OUT BOUND:
Telemarketing ;Information gathering/Surveys;
Appointment setting Verifications; Website
support; Correspondence/fax handling |
| |
|
|
| Back
Office Operations: |
|
|
Information Technology
Outsourcing |
|
Customer and Customer Care
applications |
|
E-Business services |
|
Management Reporting (Data
Mining) |
|
Insurance and Healthcare:
Claims processing; Transaction & Re-insurance
Accounting Annuities Processing; Benefit Administration |
|
Banking: Credit/Debit
Card services; Transaction & Re-insurance
Accounting;Check processing; Collections;
Customer Account Management |
|
Human Resources:
Recruitment; Personnel Records; Appraisal
& Increments |
|
Finance and accounting:
Accounts receivable; Accounts payable; Bills
Payable Vendor Commission; Tax processing;
Cash Book / Bank Book |
|
CRM: E-mail
and Chat support; Product support; Customer
service; Technical help desk |
|
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